SWISS WATER PROCESS
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Your own premium beans. SWISS WATER® Process.  Our Tolling Program - the best of both worlds.

Our 100% chemical free, organically certified decaffeination process enables you to maintain the original characteristics of your premium green coffee and produce great tasting, full-flavored decaf.

Superior Quality Standards

Standard pre- and post- process cupping and product evaluation. Importantly, process and product monitoring and controls to ensure your coffee is your coffee.

Organic and Kosher Certification

The SWISS WATER® Process is certified organic by the OCIA in accordance with standards developed by the NOP. It is also Kosher certified by the Orthodox Rabbinical Council of British Columbia.

Management of Customs Documents

For the arrival of your coffee into Canada, all you have to do is fax your prepared Canadian customs invoice to our broker, and they will take care of the rest. We will prepare all customs documents for the return of your coffee to the mainland US If needed, assistance can be provided if coffee is arriving from country of origin. An independent third party weigh-master is on site to manage your incoming shipments. A certified weight certificate will be faxed to you once the coffee has arrived at our plant.

Quick Turnaround from Receipt of Coffee at Our Facility

Located near the port of Vancouver, British Columbia, Canada, our North American location and our prompt processing allows for fast turnaround.

Blending Capability

Our state of the art blending capabilities enable us to pre-blend coffees to your formula, if desired.

Guaranteed Shrinkage Allowance

Decaffeination orders 12,700 lbs and above have a 5% weight loss guarantee, while smaller orders have a 6.5% weight loss guarantee. Weight loss does not include loss resulting from changes in moisture between incoming and outgoing green. If, during decaffeination, we exceed these weight loss levels, we will reimburse you for the cost of the green beans over the guaranteed allowance at the fair market value of the green coffee.

Minimum Toll Quantity

We have a 7,710 lb. minimum requirement for each decaffeination order. There is no maximum to the amount of coffee we can decaffeinate.

Freight to and from our facility is the responsibility of the customer, but we can assist in arranging the freight for coffee arriving from the mainland US if needed.

We also have available a Modified Toll Program, details available upon request.


Kathy Berardo
Customer Service Manager
604-444-8774
1-800-668-9981

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